Refund policy
Refund policy
At Beautycare, we are committed to providing our customers with the best possible shopping experience. As such, we offer a full replacement and refund policy on all purchases made from our website within 14 days of purchase, subject to the following terms and conditions:
- The product to be replaced or refunded must have a manufacturing defect that cannot be repaired.
- The product to be replaced or refunded must be unworn, in its original condition, and fit for resale, with all tags and receipts attached.
- Accessories and beauty products are not eligible for replacement or refund for health reasons.
- Damaged, dirty, or altered returns may not be accepted and may be returned to the customer.
- Shipping charges for all orders are non-refundable.
- Please provide us with the original receipt when returning your order.
- Your refund or replacement request will be reviewed within 7 business days.
How to Contact Us for a Replacement or Refund:
You can contact us for a replacement or refund by filling out the following form:
[link to form]
Or you can contact us through one of the following channels:
- Email: [info2beautycarekw.com]
- WhatsApp: [0096550836884]
- Phone: [0096522661234]
Notes:
- The product will be replaced or refunded at the same value as the product that was purchased.
- In the case of a replacement, the new product will be shipped to the same original shipping address.
- In the case of a refund, the value of the product will be refunded to the customer's bank account.
We hope that we have clarified our replacement and refund policy. If you have any questions, please do not hesitate to contact us.
